Privacy Policy

1. Introduction

Welcome to inDubai.city ("we," "our," or "us"). We operate a business directory platform serving Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at indubai.city or use our services.

2. Information We Collect

We may collect the following types of information:

Account Information

When you register for an account, we collect your name, email address, and optional profile information such as your phone number and profile photo.

Business Listing Data

If you submit a business listing, we collect the business name, description, address, contact details, operating hours, images, and other details you provide.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs.

Cookies & Similar Technologies

We use essential cookies for authentication and session management. These are strictly necessary for the operation of our platform. We do not use third-party advertising cookies.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process and display your business listings
• Send you service-related communications (account verification, moderation updates)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and abuse
• Generate aggregated, anonymized analytics to improve the platform

4. Data Storage & Security

Your data is stored securely using industry-standard practices. Account and business data is managed through Supabase (PostgreSQL), with row-level security policies. Uploaded images are stored on Cloudflare R2 with access controls. All data is transmitted over HTTPS with TLS encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

5. Third-Party Services

We use the following third-party services to operate our platform:

• Supabase — authentication and database services
• Cloudflare — content delivery, image storage, and DDoS protection
• Stripe — payment processing for premium subscriptions (we do not store your payment card details)
• Google Maps Platform — map display and business location data

Each of these services has their own privacy policies governing their use of your data.

6. Data Retention

We retain your account information for as long as your account is active. Business listing data remains on the platform while the listing is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Anonymized usage data may be retained indefinitely for analytical purposes.

7. Your Rights

In accordance with applicable UAE data protection regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your data in certain circumstances
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at privacy@indubai.city.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@indubai.city

Website: indubai.city